Privacy statement

Privacy statement of Safaary

Privacy-sensitive data or personal data are processed in our webshop. Safaary considers careful handling of personal data of great importance. Personal data are therefore carefully processed and protected by us.

In our processing, we adhere to the requirements of privacy legislation. This means, among other things:

  • we clearly state the purposes for which we process personal data. We do this through this privacy statement;
  • we limit our collection of personal data to only those personal data that are necessary for legitimate purposes;
  • we ask your prior consent to process your personal data in cases where your consent is required;
  • we take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
  • we respect your right to make your personal data available for inspection, correction or deletion at your request;
  • Safaary is the data controller. In this privacy statement, we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.

    Use of personal data

    When you visit our webshop, we obtain certain data from you. This may be personal data. We save and use only the personal data provided by you in the context of the service you have requested or of which it is clear, upon submission, that they will be provided to us for processing.

    We use the following data for the purposes specified in this privacy statement:

  • Name data
  • Telephone number
  • Billing address
  • E-mail address
  • Payment details
  • Gender
  • Date of birth
  • IP address
  • Order history
  • Nationality
  • Account environment access

    Our customer account allows you to access a management environment where you can set up, enter and change data yourself.

    Purposes of the personal data

  • Processing the order
    To process the order correctly, we use your name and address details.
  • Handling payment transactions
    To process the payment of the order correctly, we use your payment details.
  • Communication
    To facilitate communication regarding your order and/or other questions, we use your personal/contact details.
  • Execution of legal obligation
    To comply with our legal obligation, we store your order history including payment details within the statutory period.
  • Marketing (if authorised)
    In order to provide you with personalised offers, we use your personal/contact data. These data are only used if you have given your consent.
  • Fraud prevention
    For fraud prevention purposes, we use your IP address, address data and payment data if there is a legitimate interest.
  • If necessary for the proper handling of your order, we may also provide your personal data to third parties. You can read more about this in this privacy statement.

    Advertising

    We may notify you of Safaary's promotions, offers and campaigns on third-party websites and via email marketing after your consent.

    Contact and newsletter

    Through our webshop, we offer you the opportunity to ask questions through various channels (such as telephone, e-mail, live-chat, social-media and WhatsApp). You choose which data you provide when doing so. The data you send us will be retained for as long as is necessary to fully answer and process your query.

    We offer a newsletter to inform interested parties about our articles and/or services. Each newsletter contains a link that allows you to unsubscribe.

    Publication

    We do not publish your customer data.

    Disclosure to third parties

    We may pass on your data to our partners. These partners are involved in the execution of the agreement and may under no circumstances use data for purposes other than those specified by us. The secure processing of your data is ensured through a processor agreement between Safaary and the partner.

    Our webshop contains social media buttons. These buttons only provide a link and do not pass on any personal data to third parties. With the possibility of logging in via a social media account, the e-mail address belonging to the user account is passed on from the social media party.

    Cookies

    When you visit our shop for the first time, a notice will be displayed explaining why we use cookies. Safaary uses first-party and third-party cookies. Subsequent use of our shop is regarded as consent to the use of cookies.

    You are free to disable cookies via your internet browser. Please note, however, that it is possible that our webshop will then no longer function optimally.

    We have made agreements with third parties who place cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they handle cookies, please refer to the privacy statement of these parties.

    For more information about our cookies, please refer to our cookie policy

    Google Analytics

    We use Google Analytics to track how visitors use our webshop. We have concluded a data-processing agreement with Google to make arrangements for handling our data. Furthermore, we have not allowed Google to use the information obtained for other Google services. Finally, we have the IP addresses anonymised.

    Security

    We take security measures to limit misuse of and unauthorised access to personal data.

    Retention periods

    The personal data described above will be kept for as long as necessary to process your order(s), including warranty, unless there is a legal obligation that requires longer retention (such as tax retention obligations).

    Third party websites

    This privacy statement does not apply to third-party websites. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We advise you to read the privacy statement of these websites before using them.

    Changes to this privacy statement

    We reserve the right to make changes to this privacy statement. We recommend consulting this privacy statement regularly so that you are aware of any changes.

    Inspection and changing your data

    For questions about our privacy policy or questions about inspection and changes to (or deletion of) your personal data, please contact us at any time using the details below.

    You can also send us a request to view, amend or delete this data. You can also submit a request to request a data export for data we use with your consent, or indicate your reason for wanting us to restrict the processing of personal data.

    To prevent misuse, we may ask you to provide adequate identification. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your internet browser. If the data is incorrect, you can request us to change or remove the data.

    Personal Data Authority

    Of course we are happy to help you if you have complaints about the processing of your personal data. On the basis of privacy legislation, you also have the right to lodge a complaint with the Personal Data Authority against such processing of personal data. You can contact the Personal Data Authority for this purpose.

    Contact details

    Safaary
    Albert Einsteinweg 10a
    6045GX Roermond (Netherlands)
    [email protected]
    (+31) 85 - 877 2631

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